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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23614 Views
  • 0 replies
  • 8 likes

Bad experience with billing

I was checking my bill and saw that I had a charge of 152 dollars in one phone call. Firstly, I was calling my family member overseas using messenger, so when I saw this charge I was confused so I called support. After many calls and texts and proof ...

Hello113 by I'm a participant level 1
  • 606 Views
  • 1 replies
  • 0 likes

Was promised different deal than provided

On the phone i was given a different deal by custiner service agent but they sent a big bill including the price of phone which was promised for $0 bill down payment. Total fraud they have done. Now they are saying it was mistake.. and cannot correct...

Very High phone bill for daytime minutes

Hi Customer Service, I'm writing this as a desperate move. I recently joined an internship program. As in the current working environment my work was remote so all of my overage minutes were from my colleagues who called me assuming I had unlimited m...

JenL29 by I'm a participant level 1
  • 2022 Views
  • 1 replies
  • 0 likes