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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

regarding 1000 international minutes

hi    i have recived a message last month regarding my expiry of 1000 internatonal minutes but i have upgraded my plan 6 months before with1000 international minutes for 2 years and i recived a message from fido about the expiry of my international m...

manasa16 by I'm a participant level 2
  • 1797 Views
  • 3 replies
  • 0 likes

compaint

i am very disappointed with the answer from custmer service i left on vacation the 17 of july on vacation to mexico and asked if they had a plan to use my phone in mexico and said it would cost me 14dollars for 15 days and now they charged me 14 doll...

muraca by I'm a participant level 1
  • 1133 Views
  • 2 replies
  • 0 likes

Re:

 My son lost the sim card oversea. This phone no is under my account and we stay oversea this moment. 1) Can you show me  how to give instruction to issue a new sim card to him when he back canada?  Steve