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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Office of the President

I've contacted office of the President numerous times no resolution.  My 4 lines I pay 12 years has been a rip off combined to promotion.  No value has been taken I'm a 30 year customer paying over 15800 a year for years...... I'm not given any promo...

Brigitta by I'm a contributor level 2
  • 975 Views
  • 1 replies
  • 0 likes

payment, visa issue, no interac

hello there, the website is giving me a ton of issues, nothing works as of lately. i usually use prepaid option and top off manually my balance, and then Fido renews my prepaid plan. last time i could use Interac, now the option is gone! only Visa is...

yoloswag69 by I'm a participant level 3
  • 795 Views
  • 1 replies
  • 0 likes

Resolved! Cancel one phone

I have two phones in my account and I want to cancel one as I do not need anymore.  Please send me the contact number to cancel the service.

MaribelD1 by I'm a participant level 1
  • 2029 Views
  • 3 replies
  • 0 likes

False promise

I've got false promise when I was upgrading my phone from fido and no one is there to resolve my problem. I spend 5-6 hours calling and emailing to ask the conversation with fido agent to be verified. So far no answer to my emails and Each time I cal...

Fatemehkab by I'm a participant level 2
  • 1295 Views
  • 2 replies
  • 1 likes