OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Request to mask part of account re bill notification email
Hi Fido friends,I've noticed my account number is not partially masked when I receive bill reminders sent by email. If you've entered an email in my profile preferences, Fido system setup to automatically send you bill reminders that way too. I did ...
Resolved! any charges for a 1-888 call to US, 1-888-688 4760?
Is there any charges for a 1-888 call to US, 1-888-688 4760?
Dame complaint
I have now been waiting gand on this call for over 45 minutes I was transferred to a supervisor and now waiting another 30 minutes what nonsense 2021 a new cell company
FIDO is a ripoff - Data top up
Back in November 2019 I was travelling for work. I ran out of data, so I did a $20 top up. I immediately cancelled it so it would be a one month top up. I received a message saying that they received my cancel text. HOWEVER I missed the part where yo...
number porting
its been 24 hours after porting my number and still cant use my number, is there any way to resolve this?
