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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24111 Views
  • 0 replies
  • 8 likes

Phone number wasn’t transferred

I added new line to my account and asked to transfer number from previous provider. It's already been more then week, my phone still with temporary number and I can't get to costumer support. They never answer. Very disappointed with Fido service 

piligrim by I'm a participant level 2
  • 1837 Views
  • 5 replies
  • 0 likes

Resolved! Sms abroad

How do I see my sms when traveling outside of Canada? 

SimonRe by I'm a participant level 3
  • 6345 Views
  • 8 replies
  • 0 likes

Resolved! Cannot receive Verification Code from Paypal and no one knows why

I have been trying for two days to sign up for a Paypal account already but the verification code would not reach my phone. In the mean time I do get other verification messages from other companies like Microsoft and Interac etc.Did some research, u...

JasW by I'm a participant level 1
  • 22309 Views
  • 22 replies
  • 1 likes

Resolved! Problem making/receiving calls. Interent & text works fine.

Hi dear,I'm experiencing problem making & receiving calls suddenly since this morning.Interent and text is working fone.Not sure but I think problem happened since this morning when I received a note that said WiFi calling is available amd it prompt ...

HF36 by I'm a participant level 2
  • 2705 Views
  • 6 replies
  • 0 likes