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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
10GB bonus added then taken away?
Last week I went to check MyAccount and saw that there was an offer of 10GB bonus available for both of my lines with Fido. I was thinking of how great that is! I added it to both of my lines and waited until next day to check if it was added. The bo...
Shout out to Customer Service
I just want to give a shout out to Kavya for helping me swap in my Quebec number for a Ontario number. I hated the very idea of reaching out to customer support on a Sunday afternoon. But I had to do it since this was sort of important and I kept run...
Can't login to app on DATA but works fine on WIFI?
Hello, I don't know why but I can't log-in to my Fido Account "App" or their "Webiste" while I'm on Data. But it works fine when phone gets connected to WIFI. Any suggestions?
Poor service after payment made to old account
I was retained by Fido in Jan2021. My bill was sent on Jan 26 2021. I made a payment of $109.81 however it was applied on old account this happened while I was speaking with a customer service agent. She changed my account details and said will make ...
Resolved! 1000 International Minutes & Ireland
Hi All, Is Republic of Ireland included on the list for 1000 international minutes with plans? Some peoplke I asked said yes and somne people said no. From what I can see, I think it's no. However, just seeking clarification. Thanks, J
