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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Wrongfully billed
Hello Fido, I made a complaint in March, we had solved my issues for the prices of each line. Now this months bill is completely incorrect. So here are the issues that need to be fixed. Per interaction number XXXXXXXXX for 5 lines my total should...
Resolved! Issue with porting
I had public mobile number with me which I requested to port to FIDO. I have replied with yes to the porting confirmation message as well. But still the my previous number with public mobile is working and FIdO has issued a new number to me. The rep...
Charged FaceTime Audio as a regular call
Hello, I received my bill today and it included long distance charges because my iPhone didn't do the call as a FaceTime audio but instead as a regular call. I had not had this happen before and there was no warning to tell me that this would be a lo...
Resolved! Complaint about data package update
I am a new student to apply for a Fido cell phone number on Aug.27. I didn't make sure if the 10GB package was too much for me, While I chose data package. The specialist in the store recommended me to choose 4GB at a cheaper price $45. He said if th...
Order Confirmation not received
Hi,I placed an order online at aorund 9pm to order a new phone and changed to a new plan but haven't received an email confirmation. Wanted to make sure that my order has gone through successfuly. Thanks.
