Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Poor customer service
I called today to ask about long distance charges on my account, and boy was I disappointed when the agent that helped me was being rude. She would have me on "hold" but it would be complete silence. For minutes on end (10) I would have to ask her if...
Resolved! Fido and False advertising
So I last month activated A new Sim card, Online were it advertised 60 Waived fee on Activation. Transfer out its all a sick joke by Fido, Got charged it anyway. I paid 70 out of 80, We're it was only supposed to be my plan. An then get a call 2 tim...
ProMotion discount removed multiple times
frustrating experience on same issue multiple times. This time Krina is the manager i spoke with. Who tired to put the blame on me instead that it was not reported. Posting it here for records as well This is to inform you about a ticketthat's bee...
Resolved! Cancel Fido Device Protection
I want to cancel my Fido Device Protection. Thank you.
Scam Check
I got a call today from mobile number 4037722470 saying that it was a 'Rogers Fido' promotional offer, which sounded off to me. The guy mentioned about 30% off on monthly bill. And he offered phone upgradation. He told that his name was James. And he...
