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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Disconnect
Hi . I want to cancel this phone line . I was a spoke with auto muchin few days ago. Muchine say system was a shot down . He can't help me that day . Please contact me and help me close this account. Thank you
Resolved! Past due...
It's been 2 years since I paid off my phone and cancelled my account and I recently logged in to find out I have a past due payment of just under $14. I logged back on to see if I was able to reactivate my account and get a new plan/phone but I saw t...
Resolved! Merging 2 accounts into one?
I added a second line to Fido from Costco. So I have two Fido phones. However, today I realized I have two separate accounts. I didn't even know I could have multiple accounts. One of the major reasons why I added the line to the Fido is to get the ...
Resolved! Prepaid Expiry Date by Credit Card
hi, my expiry dates were oct 18, 2020 & then oct 15, 2021. i called to ur hotline in 2020 & was told that even i pre-paid earlier than oct 18, 2020 (for 1 year), i would still have my new expiry date extended to oct 18, 2021. yet it was not when i p...
Upgrade Pending
Hello,I was trying to upgrade my phone but once i clicked on submit, an error page appreared .I tried again immediately and now its saying thats upgrade is pending but i didnt recieve any email saying that my phone upgrade was successful.Can someone ...
