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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23582 Views
  • 0 replies
  • 8 likes

Resolved! Changing number from Quebec to Ontario

I presently have a Montreal number but I want to switch to an Ontario number. It is only free if I do it online but it won't let me since I have a Quebec plan. If I switch to an Ontario plan, will it affect my contract and also will I still have to p...

Zehlek1 by I'm a contributor level 1
  • 1345 Views
  • 1 replies
  • 0 likes

Fido/Rogers Winback

Hello ,i got a call from winback team on 8th june.i was with fido for three years but I switched so i got a call .Winback guy offered me plans for both Fido and  rogers but i selected Rogers as i got more credit .He set up my account with Rogers ,did...

Overage Charges without Notice. One type of cheating

"I don't want overage charges",  I asked store manager before I signed the plan. In that plan there is a 1000 min international minutes. Every month I leftover so many minutes. Up to 8 months I don't get any problem. All of a sudden this month, I got...

Karri by I'm a participant level 1
  • 1015 Views
  • 4 replies
  • 0 likes

Resolved! Call from Winback team gets disconnected

Hello,I ported out my number from Fido. Today I received couple of calls from winback number but call gets disconnected every 3-4 seconds.call said Fido tried to reach me but I wasn't available.is there a way to know what was the call about? cheers!

Sgazer by I'm a participant level 1
  • 933 Views
  • 2 replies
  • 0 likes