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Get the most out of your community experience
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Customer support is difficult by phone and challenging by the app. Need to cancel my account. What do I do?
I recently switched to FIDO pre-paid plan. I bought CAD 100 one year plan. However, for some reason I have to port out my phone back to my old provider. When I called to ask one of the Customer service rep to transfer the balance on my pre-paid accou...
I had support today from Ivy and Amitious and they were very very helpful. I wish I knew how to spell their names.
Hi Before now, receiving code from RBC and others worked well. I received many such code until yesterday: now I can't receive a Code from Royal Bank of Canada (august 30 and 31, 2021). I called RBC and tried sending them a test to re-register my phon...
Hi, it is my first time to use fido, and at my account app I found there's two payment for me. One is current balance (46.6)and another is first bill (102.6)which is higher. I paid the money (46.6+102.6) and then it shows my current balance is -102.6...