OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Great service
customer service was able to helped me with my concern, and what amazes me he was able to offer a better deal out of my current plan
Resolved! Reactivate temporary Fido Mobile service from Abroad
Hi, I am currently abroad and would like to reactivate my existing temporary suspension plan. Support at the earliest would be much helpful! Is there any way I could contact Fido customer care directly from abroad? Thank you for your help. Best,Akank...
Resolved! 855$ bill for one month
Worst experience with fido i used to call US i had long distance 1000 Minutes still they sent me bill of $855 i am trying to call they they are unavailable
Resolved! fido not honoring discount I signed up for
Moved to fido back in December on a $45.00 plan with $10.00 off for 24 months. A few days later there was an add a line offer on my fido account for a $45.00 plan with 7 gb, also with $10.00 off for 24 months. So I signed up online for my grandaughte...
Resolved! New sim card (prepaid)
Hello, I am already a customer of Fido as I have an active prepaid sim card. My old phone is broken and I just bought a new phone and I want to use the new phone with the same account, number and prepaid plan. I went to a Fido Store to buy a new ...
