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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23581 Views
  • 0 replies
  • 8 likes

Resolved! Bill Shock

I have been using Fido for close to a year now. Today when logged into account I saw a bill of 540 CAD. It drove me crazy when I realized that I had been using distance calling beyond my limit of free 1000 minutes. I was not informed nor received any...

Sarfsyed by I'm a participant level 1
  • 979 Views
  • 2 replies
  • 0 likes

Resolved! NOT KNOWING WHEN THE OFFER WAS ENDING

So the thing is when fido has new offer for us they keep on sending emails and text and also pop ups on the account window but when it comes to an offer that ends soon they just add a small line on the bill which usually customer dont see. My interna...

ps0005 by I'm a participant level 1
  • 544 Views
  • 1 replies
  • 0 likes

Scam or not

Hello, i just received a text with an offer of 5 gb of data extra, it this legit or a scam?

Thali by I'm a participant level 1
  • 660 Views
  • 1 replies
  • 0 likes

Calls to my previous Fido number go to messaging centre

I had an active fido internet account. I also had a fido phone (lets call this number x). I moved my line to another company (freedom mobile). And then few months later I moved a different number to fido (lets call this number y).   Now whenever I ca...

Soban by I'm a participant level 2
  • 953 Views
  • 3 replies
  • 0 likes