Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido Winback problems
I am having trouble reaching the Fido winback support team. They had called me last week and had trouble verifying my account so I went in store to get the verification done. Now that is has been completed there is no way to get in touch with the win...
No Winback call after the email
Hello Fido Mods! I received an email saying that theres an exclusive offer for me and i should be getting a call in a few days in Oct. After one month, had no luck to receive the call. Today I had a online chat with the customer service saying that ...
September Winners
September 2021 a enter daily contest for a chance to win 1 year of fido service started the begging of September and ended September 29th the contest advertised that winners will be messaged starting October 7th 2021. How come when I go to contest w...
Resolved! About not getting support
Hello! I have purchased a Fido sim card in September which has a 50$ plan that includes 1500 international minutes. When I got my first bill it was $109, which was ok with activation fees. But when I checked my bill for the current month it was showi...
Promo for ZTE Grandxview Tab
Hi! So I got this Zte grand x view tablet as a promotion yesterday. It came with a SIM card.Does anyone know if I can send and receive text messages and how to set it up? I tried to send a text but it says "sending...." and then "not sent tap to tr...
