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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24003 Views
  • 0 replies
  • 8 likes

Not good Customer Service

I won Moto G power, in Fido Extra Contest 9 weeks ago but never recieve any phone yet look like fake contest. I better be change network. 

Jheipee_99 by I'm a participant level 1
  • 832 Views
  • 1 replies
  • 0 likes

Cannot find account number

I am trying to find my account # as I am having issues with my online account management, I cannot sign in with the email I used and diling *28 just gives me the last 4 digets (useless). Anyone got any other ideas? 

Addicell by I'm a participant level 1
  • 1207 Views
  • 1 replies
  • 0 likes

Credit card inquiry

Hi  my name arif khan and I apply last Aug 22 credit card and I did not receive yet n but credit report show on master card thank Arifkhan 

Arifkhan by I'm a participant level 1
  • 1234 Views
  • 1 replies
  • 0 likes

final bill refund

hi there I have a negative balance on my final bill after closing account. i have already read other posts . it says the refund is sent by cheque to the same address that I have on the account in 3 weeks after the final bill is issued,but the problem...

roaming services on mexico

Hi, Recently I was in Mexcio with my wife, both have services with fido, we weren't able to use the roaming services, mobile and internet, it was intermitant and basicly we can get a good services, but I have charged with an expensive fee, eventhough...

gustavo5297 by I'm a participant level 1
  • 838 Views
  • 1 replies
  • 0 likes