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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23674 Views
  • 0 replies
  • 8 likes

Paying collection

Hi,I left Canada 1 year ago and cancelled my Fido plan about 4 months ago. They sent my $288 bill to NCRi, which I'm willing to pay to get it off my chest. But people say that NCRI won't budge after getting your money so I'm wonder if there's anyway ...

ByDanny by I'm a participant level 2
  • 1114 Views
  • 2 replies
  • 0 likes

Resolved! Changing Voicemail Access Code Doesn’t Work

Hi, I forgot my access code for my voicemail and I tried to change it. I called the number, changed the access code and the robotic voice told me that it was changed "successfully". However, I tried to use my new access code and it didn't work. I tri...

BrosBros by I'm a participant level 3
  • 956 Views
  • 1 replies
  • 0 likes

Resolved! [PREPAID] How do I REMOVE my credit card?

I just put some money on my prepaid account and now I cannot REMOVE my credit card so that I need to enter it every time I want to refill. I don't want my credit card auto populared there in case my account gets compromised. Because right now I can a...

ZyraBot by I'm a participant level 3
  • 2069 Views
  • 3 replies
  • 0 likes

Resolved! Plan offers...

Hi, Quick question. I have 2 lines on my account, me and my wife.   Every time I check my account, there is a special plan offer for my wife's number, but nothing for my number.  It now sates that there is a special offer for all lines, but when I ac...

flex1 by I'm a participant level 3
  • 1982 Views
  • 5 replies
  • 0 likes