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Get the most out of your community experience
Here's the list of all of our devices along with current and upcoming software details....
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Hi, So I got a call from the Winback team on 21st June and was offered a deal for 2 lines with 2 phones. But I did not accept the offer on the spot, so the Winback Agent told me to call back to accept it once I decide. Although I called after a few h...
Hi, I'm on the FIDO Prepaid 40 cent/minute plan. When I logged on to My Account page today to check my account balance, I noticed that under "My Plan" and "Features" it shows that my plan includes "unlimited outgoing text" (see screenshot below). I...
Hi Fido, I've been having issues with my OTP from my bank. I called the bank provider based in the Philippines and they said my international number was registered to recieved the OTP. Now, this is causing me problems every time I have to purchase o...
For about a month now, when I try to call any of my three workplace landline numbers from my cellphone, I get "This number is not in service". But they all are, as I'm able to call any of them on my landline. I can also call my home phone and a coupl...
My son recently had Chatr as his service provider, but now I was switching him to my Fido account. I called Fido to transfer (port in) the chatr number over to fido and replace my temporary fido number, but after speaking to 5 representatives the fid...