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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! 10GB free data disappeared

Hey Fido, Why did you remove the 10GB bonus data from my account? I received the text from you and clicked on the link to receive the bonus before it expired, it's applied on the account at that time but today when I checked my account, it's gone! Ar...

arronkar by I'm a participant level 3
  • 1062 Views
  • 1 replies
  • 0 likes

Resolved! more blank voice mails

Hello,From January 31 to February 2 (today), I have received 8 calls from 8 different phone numbers (while I am at work so I have not been able to answer). 8 messages were left, with no sound, no nothingNumbers as follows:289-829-6755 (the rest all s...

pm56 by I'm a participant level 2
  • 1161 Views
  • 3 replies
  • 0 likes

Bad experience

Very disappointed with Fido. I'm customer for about 3 years,  paid all my bills on time, never any problem.  I discovered that on my February 2021 bill, they charge me almost $ 38.00 for international call. I contacted Fido to let them know, that's  ...

Dixie11 by I'm a participant level 1
  • 445 Views
  • 1 replies
  • 0 likes

Searching...

My daugther's iPhone is saying Searching in the top R hand corner, although it's connected to the wifi. She used can't make or receive calls.  I've reset it back to factory setting and turned it off and on, but it still won't connect. Any ideas? The ...

ShelleyO by I'm a participant level 1
  • 564 Views
  • 1 replies
  • 0 likes