General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24296 Views
  • 0 replies
  • 8 likes

Dishonourable, gamey, scam refer-a-friend referral

 Copied below, snippets from a recent email exchange querying what happened to the refer-a-friend offer.  Unbelievably lame, disrespectful, ignorant... I am having more and more misgivings about associating myself with fido. Too many broken promises,...

simc by I'm a participant level 3
  • 1765 Views
  • 3 replies
  • 1 likes

Resolved! Unlocking my phone

I bought my phone 2 years ago from Fido and i just found out my phone is locked and i can't get a hold of anyone to get it unlocked and it's been 2 days without service. Can someone direct me to getting it unlocked

Mike74 by I'm a participant level 1
  • 1288 Views
  • 1 replies
  • 0 likes

Support phone number

I just switched to a new fido plan. Now I have a "Monthly Fees-Add Ons" charge of $10/mth that should not be there.  How can I contact fido and reach an actual person?  Everything is automated and therefore usless for what I am trying to do.

Cliffjw by I'm a participant level 1
  • 1283 Views
  • 1 replies
  • 0 likes

Resolved! Leave Fido

I got my line connection in October and l was told that you will get credit of service fee credited in second bill but it didn't happened.Due to certain emergency I am going out of Canada and want leave Fido but no one is picking the call neither at ...

Prakhar by I'm a participant level 1
  • 1209 Views
  • 1 replies
  • 0 likes

Resolved! keep phone number and plan when switching provinces

I'm going to be moving from BC to Alberta in the near future. I want to be able to keep my phone number and my fido plan when I do. Am I able to do that?  I've had my number for 40+ years through various providers. I can see changing area codes.thank...

Grevious by I'm a participant level 1
  • 7137 Views
  • 1 replies
  • 0 likes