OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Change name for Community
How can I change my community username/ display name?
Resolved! 10GB free data disappeared
Hey Fido, Why did you remove the 10GB bonus data from my account? I received the text from you and clicked on the link to receive the bonus before it expired, it's applied on the account at that time but today when I checked my account, it's gone! Ar...
Resolved! more blank voice mails
Hello,From January 31 to February 2 (today), I have received 8 calls from 8 different phone numbers (while I am at work so I have not been able to answer). 8 messages were left, with no sound, no nothingNumbers as follows:289-829-6755 (the rest all s...
Bad experience
Very disappointed with Fido. I'm customer for about 3 years, paid all my bills on time, never any problem. I discovered that on my February 2021 bill, they charge me almost $ 38.00 for international call. I contacted Fido to let them know, that's ...
Searching...
My daugther's iPhone is saying Searching in the top R hand corner, although it's connected to the wifi. She used can't make or receive calls. I've reset it back to factory setting and turned it off and on, but it still won't connect. Any ideas? The ...
