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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24296 Views
  • 0 replies
  • 8 likes

Transferring e-sim between devices

Hi, Just wanted to get updated on the process in 2025 with Fido. I currently have an iPhone 13 Pro with an e-sim (from Fido). I'm buying a new smartphone, also with e-sim (Google Pixel). How does the transfer work? Is it possible to self-do it? Or do...

arnaudo by I'm a participant level 1
  • 126 Views
  • 1 replies
  • 0 likes

Roaming

Hi everyone! I am outside Canada and my phone was on airplane mode since i arrived here in Pakistan. Today i switched the airplane mode off while my WiFi was on and i received few messages one was from Fido mentioning that i have registered for roami...

RIZSOR by I'm a participant level 1
  • 137 Views
  • 1 replies
  • 0 likes