General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23606 Views
  • 0 replies
  • 8 likes

Resolved! How do I get my money back?

I'm using a pay-as-you-go prepaid 40c/minute plan, which is not available anymore, it seems. Other plans with CAD 10-15 per month are not suitable for me, since I'm mostly not in Canada over the year. I cannot top up my account, to keep the plan aliv...

BLUE2017 by I'm a contributor level 1
  • 694 Views
  • 3 replies
  • 0 likes

Changes in MY ACCOUNT

I ported back to fido in february by the offer given to me (as per market condition) contains 50 GB data with unlimited Canada wide call and text with $10 promotional discount plus 1000 International Long Distance minutes to India, China + Hong Kong,...

Great staff in Burnaby

I would like to appreciate what Mike did yesterday morning in FIDO Burnaby store.He is a great staff, explain the service  plan clearly, and some Canada informations for me. Because I just come to vancouver a few days, confuse about the stuffs and li...

Lanf88 by I'm a participant level 1
  • 124 Views
  • 1 replies
  • 4 likes

Resolved! customer service

i called fido this morning to get my another phone line to be separated billing and account. he took one hour and half and finally told me that he couldn't separate the account and advised me to go to the store to get it done. Hello....that means the...

meikungkua by I'm a participant level 1
  • 157 Views
  • 1 replies
  • 0 likes

Resolved! International roming

Hey  Fido I'm using your service from past two years and paying above 80$ a month still my package does not include any international roming , I request to provide some good offers otherwise I will move after spending two year with disappointment   

Milan1999 by I'm a participant level 1
  • 147 Views
  • 1 replies
  • 0 likes