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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24043 Views
  • 0 replies
  • 8 likes

Wrong pay for the cancelled acccount

Hi . i changed my phone number and cancelled the account . But i made a mistake when i paid to wrong account which is cancelled . how can i take the money back ?

duyna185 by I'm a participant level 1
  • 131 Views
  • 1 replies
  • 0 likes

Fido discontinuing prepaid what about existing customers?

There's a message on the fido prepaid section that prepaid would be discontinued on December 16, 2024 Does this mean all existing customers on prepaid will lose their plans? What will they be transitioned to? Will fido simply just cut the cord? This ...

Vortex-5 by I'm a contributor level 1
  • 3411 Views
  • 8 replies
  • 0 likes

Fido

Hello  I recently made a promiced payment of 87 dollars to my account leaving 87 dollars left to pay. This was on November 1 five days later fido gave me a 70.00 suspension fee after I had already payed my promise and they won't remove it.  Is there ...

Racks49 by I'm a participant level 1
  • 142 Views
  • 1 replies
  • 0 likes