OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. For a list of 2022 winners...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Live chat not working - "Outside business hours"
Anyone getting this issue? Logged in at normal business hours trying to access the live chat and have been receiving this message for a week (January 2023)"Thanks for contacting us. Sorry, but you’ve reached us outside of our regular business hours. ...
Resolved! Filing a complaint
How do i log a formal complaint against Fido Billing.This a third or fourth month in a row, for billing issues. I have paper work received with promotion/discount however billing is still not correct.I am fed up from calling every month and customer ...
Resolved! Bill payment is unaffordable for me.
Fido Support; I am writing to express my concern about the recent $300 long distance charge added to my bill for a call made to Iran. I regret to say that this was my mistake, as I believed I was using Facetime audio when in fact I was making a regul...
Message from 4745
I just received a messenger from 4745 offering me 5 GB extra dat every month while on my current pla. However there is a link to Fido.ly/FreeGigs. So I'm suspicious. Thoughts?
Fraud
I was never told that my discount will be removed after 12 months when I was signing up for the Plan. And now I got tied up with the contract so I can redeem the offers that Fido has. Is this how Fido treat their loyal customers?
