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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Missing Phone Line in Account Overview
Hello, I have two phone lines setup on my account yet I can only see information for my phone. I used to be able to check useage and change plans for my second line, where did it go? I'm paying for this second line but have no online access to it, it...
Misleading information
I left the country to go traveling. In every country I landed I received multiple texts claiming I'd spend only $15/day on roaming. I switched it off mainly, and only used it twice briefly (I used a whopping 7MB). I then received an alert that I had ...
Voicemail prompts in French, and 611 didn't help me.
Suddenly, with me doing anything, my voicmail prompts are in French. Per advice here, I called 611, and they gave me self help instructions for prompt options (press 4 etc....) that don't event exist, and that I couldn't verify until I hung up with t...
fido prepaid migrate to Rogers monthly
Hi all, today morning December 12 , 2024 , I just port my prepaid fido number to Rogers, within one hour done.Before I tell the sales rep. to do port the number, I ask twice that deadline will extend to Feb. 2025 or not, the answer is no extend, then...
prepaid top up
Hi, I got notified that prepaid will longer be available after February 20, 2025. I still have a $5 voucher that I want to use up before switching to Chatr prepaid. Can you tell me how to add it? The *611 doesn't let me add the voucher. Thank you
