Request to implement 1000 international free call option for Sri Lanka

[User714]

Hi, There are more than 500,000 Sril Lankans in Canada where most are Fido customers and not sure why Fido has not implemented 1000 internaional free call option to Sril Lanka.

[GKMW]

Hi,

I agree with user714. Can you please add Sri Lanka to the list of countries where you allow the free 1000-minute add-on? 

It would help not just existing customers who need to contact Sri Lankan numbers; you will definitely attract more customers who need to contact Sri Lankan numbers. I know quite a few who would switch to Fido if this add-on were available for Sri Lanka.

[FidoValerie]

Hey @User714

Thank you so much for your suggestion!

Your feedback is important, as we always aim to offer easy ways for our customers to stay connected to their loved ones.

If you do need to call Sri Lanka now though, we currently offer a $5/month add-on (which can be removed at any time) for a preferred calling rate for international calls.

By adding this feature to your plan, calls to Sri Lanka will only be charged $0.22/minute instead of the regular rate!

If you'd like to benefit from this service, just contact us and we'll be glad to do that for you.

Hope this helps.