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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido doesnt care about helping a 14 year customer
I have been a Fido customer for 14 years and my contract is up so i have been trying to get a better plan in order to renew my contract. The phone i want is more than the one i currently was paying for. So i asked customer service/loyality departme...
VoLTE not working - preparing for 3G shutdown
I received an email that Fido is shutting down 3G services in July and that I needed to update my phone settings since I'm still using 3G services. That was a surprise as I've been using LTE for a while. However I realized that when I place a voice c...
Very bad experience
My father called to have me get my own fido account and the agent responsible was very rude when we asked questions and has misinformed us multiple times. He told us about a 70$ we had to pay and when we questioned it he simply waived it. Had we not ...
Setting up voice, it won't
I have accessed voice mail by pressing and holding the 1 key for 3 seconds. It then asks me for my phone number followed by the pound sign. It then says it does not recognize the phone number entered. So I can not set up the voice mail.ThnxBill
Attention Upper Management!!
Fido has to be the worst company I have every had the displeasure of dealing with. Representatives are beyond imcompetent, especially a supervisor who goes by "Gill" (no last name given); specifically in regards to call issue #I2041053849 that occure...
