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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
4 CSRs gave me the Run around
Spoke to 4 customer service reps. In the end none would help me. I received an offer online for $50/month at 150gb. I never use that much data but figured why not since it's what I pay already. Apparently when I switched, it removed a automatic payme...
Resolved! Financial difficulty, no worries Fido can make it worse
I’m a Fido customer with 3 mobile accounts and internet for a long time , lately they charged my ac 2 x $ 60 in a month for being late in paying my bill. And the worst part they with draw money from my bank account without my consent or authorization...
Resolved! International text message
Texting international is not working. Tried two ways:First: adding + sign and country code and phone number. 2nd way: 011 then country code and phone number. I don't see my message sending or being delivered.
Resolved! Question on Voluntary Temporary Suspension
Hello! I want a carification on the Temporary suspension option on my fido account, for context I'll be travelling abroad for a few months as such, i wanted to know if on suspend my fido account, do i have to pay for my monthly plan or will it be voi...
Resolved! I would like to know when I changing my cell phone number do I get the same plane I have now
I would like to know wI would like to know when I changing my cell phone number do I get the same plane I have now ?
