OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Accelerating an issue
How am I supposed to accelerate my issue to a supervisor? It has been difficult to reach anyone on the phone and impossible to find a real human on the “live chat” (starting to think this feature no longer exists since they implemented “Jack”) I ha...
very very bad reception in Surrey Newton
For 15 years my reception in my house is close to non-existant
Resolved! transfer a phone line from another company to fido without paying fee
i want to transfer a phone line from Virgin mobile to fido , keep the same number and avoid paying fee.
Fido is a bunch of scammers
This company took advantage of my mom who's a legally blind woman and myself by tricking us into a 2-year contract that was supposed to cost 45$ tax per month and instead are being charged 80$. we've complained to the CCTS and they couldn't do anythi...
Wrongful account opening. Disappointing service. credit score impacted.
Hello there, I opened an account with you two months ago. I brought my number from Koodo. The customer service provided me with a temp number meanwhile waiting my number being transferred. After my old number transferred, one month after, i realized ...
