OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido don't care about loyal customers any more
Here is what happened. I am a fido loyal customer since last 7-10 years. At the current moment have a fido internet with 50% discount for a year. This is my last month with that promotion. I am seeying fido is offering the same discount to the new...
Return waybill
I have been waiting over a week for my return waybill to return the Pixel 5. Well within my 15 days as of the first call. Now three calls later - over 4 hours total - speaking to different reps and still nothing. I have a reference number, what's ta...
Last payment after cancellation
Hi, I'm Yuka.I have cancelled my plan a month ago but I still have my last bill to pay. Somehow on my account it says that my balance is $0.00. How can I pay my last bill properly?
They took 1 gig of may data
So i have a plan of $40 for 5 gig data on my current phone. I fully paid the phone since Oct 2020. On December 3 , I went to a FIDO store to purchase a phone. I ask them if they have a phone for me wherein I can retain my current plan($40 for 5 gig ...
Exclusive offer plan changes
I am currently on a BYOP plan and see an exclusive offer on my account which I wouldn't mind switching to. However this new plan that is being offered is classified as a Fido Payment Plan. Would I still be able to continue using the phone I have and ...
