Get Started
Get the most out of your community experience
Get the most out of your community experience
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I recently called Fido to fix a billing issue on an old account and was offered the option cancelling the last four payments on my current phone contract if I sign up a for a new contract and take on a new phone. In the new contract, there was an ear...
switched from Fizz to Fido, requested to keep my number all along. Did all the steps in order but the number is not being carried over. Spent hours with Fido customer service, saying its Fizz and spent time with Fizz saying its on the Fido front. Wh...
Can you put a cell on hold
I was billed $97.94 as third party charges in Oct'20 bill. I was asked by Customer Support to contact Bango directly for clarification which I did and received the email back that these charges are not from Bango.When I contacted Customer Support aft...
Hello, Today, I was on my last day of my monthly data reset and as I was very close to my data limit, I tried to use the Fido 5 Hours of Extra data add-on as I was travelling. It worked well for the first hour, then when I tried to go back in and sta...