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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23685 Views
  • 0 replies
  • 8 likes

New line promo

So Fido has a $45 for 10gb for adding a second line promo on. When I called Fido they said my current 2nd line did not qualify as it was only for new lines. When I explained my second line was BYOP and I could cancel the line with no penalty and simp...

Hawklan by I'm a participant level 2
  • 1088 Views
  • 3 replies
  • 0 likes

Resolved! Fido roam - phone settings

Hi, Do I need to enable data roaming on my iPhone to be able to use Fido Roam while in Canada? e.g:  If I am out of range of Fido network and only Telus is available.  Thank you for any input  

glouglou by I'm a participant level 3
  • 1091 Views
  • 2 replies
  • 0 likes

Resolved! 25% discount

I got a contract for two years and on my first bill I called them and they promised me a 25% off but I don't know how to get it can you guys do it

Keyla1 by I'm a participant level 1
  • 927 Views
  • 1 replies
  • 1 likes

Fido Why No 5G???

I just heard from a Rogers representative that Fido is like the No Frills part of them and they most likely won't share their 5G network.  This is very disappointing because selling a 5G capability phone is useless with their plans.  I know the have ...

Pat03 by I'm a participant level 2
  • 3772 Views
  • 4 replies
  • 0 likes

My voicemail has disappeared

My voicemail disappeared yesterday. I called and waited and finally the person said it's out for everyone. Why nothing about this on these boards?

Doggiedoo by I'm a participant level 1
  • 567 Views
  • 1 replies
  • 0 likes