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Horrible Customer Service

Ajanjohal
I'm Back
I'm Back

Hey fido,

I have been a customer with fido for many years now and I have yet to have a good experience. I feel as though I have to call fido every month because something has gone wrong. (E.g. discounts not being applied, phone not being sent out, or not offering the deal as promised). My hope is that someone can fix these issues soon because it's getting very frustrating. 

1 REPLY 1

FidoAlex
Moderator
Moderator

Hey Ajanjohal, Alex here! 

 

We're really sorry to hear about your experience, that's definitely not how we want things to go. We strive to improve the experience we give to our customers so your feedback is greatly appreciated. 

 

Don't hesitate to get in touch with us through any of our customer service channels, should there be anything you need help with.