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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24189 Views
  • 0 replies
  • 8 likes

getting scam/spam SMS without my consent

Im new here, not sure where to post this so here goes.Ive been receiving these text messages from random numbers about lottery winnings and I've tried forwarding them to 7726(SPAM) as well as the stop link, no luck. Im registered on the do not call l...

ehcanadian by I'm a participant level 1
  • 1126 Views
  • 1 replies
  • 0 likes

Suspension account

I am in abroad. I want to suspend my account but I can't read Fido customer service also I can't opened my Fido app. Please help me today my last day

Serhattekin by I'm a participant level 1
  • 1116 Views
  • 1 replies
  • 0 likes

Tell your billing department to do their job

I just signed up with Fido for a Black Friday plan, and the bill I received is an absolute MESS. Not a single line item is correct. NONE of the promos I got during the Black Friday plan were applied (discount on iPhone monthly payments, discount on t...

kevinunknown by I'm a participant level 1
  • 1147 Views
  • 1 replies
  • 0 likes

I have been cheated and scammed

This is extremely disgraceful. I booked my phone last week when the Black Friday deals were on and the cost structure was entirely different. As soon as i booked it i got a message that my phone was booked, the cost was not mentioned anywhere(smartly...

Saiel by I'm a participant level 2
  • 3162 Views
  • 5 replies
  • 1 likes