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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Spam calls every day in Chinese. Block the number, calls keep coming.
Every day I receive calls in Chinese. Every day I block these numbers. Everyday the calls keep coming from a different number. Fido will say they can change my number. CRTC says the phone companies have the ability but choose to not implement call bl...
Resolved! Phone upgrade while Plan change pending
Hello I changed my plan with a Fido rep and I was very clear that my intention is to wait for best offers till Black Friday to buy a new phone and if the plan is compatible with hardware upgrades. Now when I login to Fido - all my exclusive offers a...
Trade in cancellation
Hi , I upgrade my phone and trade in my old phn but now I am not satisfied with it and want to cancel it before 15 days . Can I get my trade in phn back ?
What is the Fido Ambassador Website?
I am trying to sign up for the Fido Ambassador program but I dont know the website. Please help!
Resolved! Unable to contact a live agent to inform of possible fraud!!!
I am trying to contact an agent to inform them of a line and phone added to my account without my authorization. The virtual agent is no help and not live agents are available. Where do I go to report and remove this line from my account?
