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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
getting scam/spam SMS without my consent
Im new here, not sure where to post this so here goes.Ive been receiving these text messages from random numbers about lottery winnings and I've tried forwarding them to 7726(SPAM) as well as the stop link, no luck. Im registered on the do not call l...
Data drained to zero in less than hour whilst on wi-fi at home????
Received a new to me "certified pre owned, like new" iPhone 12 Pro today. Set it up this afternoon and has been sat at home connected to the wi-fi I was on my account via the app and showed data of over 9GB available, then I get text warnings from F...
Suspension account
I am in abroad. I want to suspend my account but I can't read Fido customer service also I can't opened my Fido app. Please help me today my last day
Tell your billing department to do their job
I just signed up with Fido for a Black Friday plan, and the bill I received is an absolute MESS. Not a single line item is correct. NONE of the promos I got during the Black Friday plan were applied (discount on iPhone monthly payments, discount on t...
I have been cheated and scammed
This is extremely disgraceful. I booked my phone last week when the Black Friday deals were on and the cost structure was entirely different. As soon as i booked it i got a message that my phone was booked, the cost was not mentioned anywhere(smartly...
