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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
postal code does not match with auto-selected one
I have just updated my new address in my account however, the postal code in the automated address line does not match with what I have registered for my bank's billing address, Dliver's license, google map and apple map. I am a little bit concerned ...
Not happy with the experience so far
Recently, I switched back to Fido... and for the payment of my first bill, I added my credit card for pre-authorized payments after talking to a customer representative...guess what? My bill wasn't deducted and instead late fee is charged for the pay...
Resolved! Query regarding removing airplane mode on roaming
Hi Team, I am out of Canada and I do not have any use of my Canada's number all this time so I made sure to put it on flight mode. By mistake today I happened to click on airplane mode due to which airplane mode got off which I instantly turned on a...
E-Sim works on Pixel 4
I recently needed more data for working from home, and I needed it to be a separate bill that I could give to my work place and only have active during covid-19. So I went into a Fido, got my regular sim transfered to an E-Sim (that was done for free...
How do I remove the [1000 Long Distance Minutes] Add-On from my account?
I have an add-on which I'd like to remove:1000 Long Distance Minutes - $5 per month. I've tried removing it by calling 6-1-1 but it doesn't have an option, I've tried removing it on the app but there's no option, I've tried removing it on the website...
