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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24079 Views
  • 0 replies
  • 8 likes

Harassment

Hi, It's a HARASSMENT, not once but thrice. If you don't have something, why did you offer to your customers. I have worked with Sevice industry for 14 years but that never happened to me. I am looking for solution for my problem or else I am going t...

parulbatra by I'm a participant level 1
  • 818 Views
  • 1 replies
  • 0 likes

Resolved! How to cancel internet in Ontario

My one year $50 special internet is ending at end of December. Can this be extended? I am going to leave if I still cannot get this price. Please tell me how to cancel my internet. Or for the love of g-d, have someone call me. Worst customer service ...

tonif by I'm a participant level 3
  • 1388 Views
  • 2 replies
  • 1 likes

Resolved! SMS from short code 673-802

Hello I need help to identify the sender of sms from this short code 673-802it might be a business or individual, it doesn't allow me to reply.can anyone help to get more info please. ☺️

Lilian21 by I'm a participant level 2
  • 2456 Views
  • 2 replies
  • 0 likes

Fido Winback problems

I am having trouble reaching the Fido winback support team. They had called me last week and had trouble verifying my account so I went in store to get the verification done. Now that is has been completed there is no way to get in touch with the win...

lylie by I'm a participant level 1
  • 941 Views
  • 1 replies
  • 0 likes