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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Resolved! the number you have called is not assigned...

I placed the Fido mobile number last month and everything has been ok before yesterday. Today when I was making a call to China I received the voice "the number you have called is not assigned, please check the number and try the call again....". But...

tigermeet by I'm a participant level 2
  • 25454 Views
  • 11 replies
  • 0 likes

Does Fido care about losing customers?

Hello. Long time fido customer that just ported one line to another provider. I received a text that there would a be a call from them to do a winback offer. One month later, no call. I now see people are getting 15GB data bonuses given to them for f...

WB1995 by I'm a participant level 3
  • 4164 Views
  • 8 replies
  • 0 likes

Resolved! Is Bonus Data Permanent?

Hello Fido forum, I am considering switching my monthly plan to the current promotion $45 for 4GB (1+bonus 3). Is the bonus 3GB of data permanent as long as I keep the plan or does it expire? I have read the terms and conditions on the Fido.ca Plans ...

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nick67 by I'm qualified level 3
  • 6707 Views
  • 5 replies
  • 0 likes