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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Keep on been charge for a phone I returned July 2020
Hello Fido Support,Back in July 2020 I returned a phone I ordered but end up not using.Since then, every billing cicle I get harrassed to pay for a phone they already recevied back, I have to waste my time explaining that over and over again and agai...
Phone callback service just puts you on hold lol
After going through the menu labyrinth just to try to speak to someone about a bill, I opted for the callback service. After inputting the number and pressing "any key" to complete, I pressed star(*) just because it was the first thing I hit. The mac...
Payment
I'm Jash Bhagatji. I'm using Fido for more than 2 months now. I'm using the 10GB/ month plan for $54 including tax. I've made the payments for the 2 months of $54. However, for the 3rd month it shows that I have to make a payment of $77.28I haven't c...
Resolved! how do I switch voicemail to English?
My voicemail is in French, how do I switch it to English?
Order confirmation
Hi, I've just purchase new phone and new plan under my existing Fido account.All order process seems went ok, and i was able to print out the service agreement as well.I've checked the two of agreement checked boxes and clicked on the submit order.Do...
