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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23579 Views
  • 0 replies
  • 8 likes

Resolved! Doesn't like to be touched

Hello I was wondering about how I go about getting my phone warranty my screen is cracked and the assistive touch does not work. 

Jannabeam by I'm a participant level 1
  • 564 Views
  • 1 replies
  • 0 likes

Resolved! Fido support for "Dynamic Spectrum Sharing" (DSS)?

Does anybody know if the Fido LTE network supports phones capable of "Dynamic Spectrum Sharing" (DSS)? Example iPhone 12 or Samsung Galaxy S20. I have read that DSS on LTE has speeds that resemble 5G. Nice to know since Fido doesn't have 5G service a...

tommycat by I'm a participant level 1
  • 778 Views
  • 1 replies
  • 0 likes

Fido customer service

I'm on the phone waiting for over 25 minutes to speak to technical , music is interesting but very loud for our ears .I place handset on the side on speaker mode , then just like that POOF the line hangs up ....The Service with Fida has gone to the *...

James_Dot by I'm a contributor level 1
  • 1972 Views
  • 6 replies
  • 1 likes

Previous credit

Hi, I'm Ana  I'm customer for more than 10 yrs. I don't have any problem to fido until April this year. My husband call long distance in the Philippines. Coz I have a good promo in gido gor long distance do I didn't expect to charge me more than a $1...

anajacinto by I'm a participant level 1
  • 460 Views
  • 1 replies
  • 0 likes