Hello Delnz0812,
Welcome to the community!
Sorry to hear you're having difficulties with sending International text messages. Are you also having sending domestic text messages? Are you able to make calls to those International numbers?
Firstly, what device are you using?
@delnz0812 wrote:
...I don't see my message sending or being delivered.
I believe those functions require Rich Communications Services (RCS) on android devices. If you are using a Samsung device, they have apparently removed RCS from their messaging app (see here). Is it possible your messages are being sent and delivered without that functionality?
Additionally, are you using a Fido device? If not, have you verified it is using the proper APN settings? If your messages are MMS, they may not send without the correct settings. You can verify those settings here.
I understand you seem to be aware of the International dialling format. However, does your Country destination have area codes with preceding zeros? Some countries (ie Ireland) have zeros preceding their area codes which are used in Country, however are not included when using the international dialling/texting format (see here).
You should note that this forum is community-driven and not intended as a venue for customer services. If you are still having issues with International text messaging, you may need to contact customer service for further assistance. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
