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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Not able to update my residence addresss for billing
Recently I moved to another apartment and trying to update the current address for billing. System is not allowig to update. Kindly help to resolve this issue ASAP. Regards,Riyaz
Resolved! SMS failed when network is on wifi
I don't understand why I have to turn mobile data on to send the SMS.When I sent SMS over wifi, it always failed to deliver. I had to turn on my mobile data to resend it.
Can't send text messages
Hello,I can't send texts. It's been like this since Friday. I can receive texts but not send any out. My contacts have not been receiving them. Please remedy ASAP.
Cannot get price match as promised
Hi there, I came here to report a bad incident which happened with me recently, it was regarding the price match of Iphone 12 128G. I bought it from Costco on Nov 22, 2021, I paid $136 as down payment and monthly payment was $33 that day. The price...
Resolved! Unable to connect to customer care/Live Chat/Ask Jack
I am interested in adding a line for tablet data, but I am unable to reach customer service through 611/Ask Jack/Live Chat... Is there any other option?
