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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido took $100 plus from my account
Where can I get help? I barely use my phone, had over $100 accumulated - now suddenly wiped out - gone. Thieves!! What do you say? Cannot even find a tel number to call - what kind of service is this??? Anna
Resolved! Sorry! Something went wrongI tried
I am trying to add a mobile line to my Fido account. (I have Internet account with Fido), I have no problem to sign in to my account but everytime I try to click "Add a line", I am always getting "Sorry! something went wrong" error message. I try al...
Misleading by Fido Store
Hi, I recently upgraded my plan with iphone 12 mini from Fido store during the balck friday promotion. The store rep. told me that they are giving airpods pro with the plan at $0 if you stay in contract for 2 years. After getting the contract copy,...
Cyber Monday Deal not activated?
I recently switched to Fido on cyber Monday and got their $55 for 20GB plan. I just got my new phone with Fido in the mail and activated it but when I look at my account and in the Fido agreement sent to my email, it shows $60 for 15 GB. I'm really ...
Receiving text messages (SMS) in Hong Kong
I am planning to travel to Hong Kong for several months early next year, I am looking to either change to a prepaid plan or the $25 talk and text plan, as long as I am able to receive text messages (SMS) in Hong Kong, I would not need any call or dat...
