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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Reporting MMS to 7726 fails. What works?
Spam SMS can be forwarded to 7726 and Fido does whatever they do to prevent spam. Attempting to forward spam MMS to 7726 fails. What is the correct way to report and suppress spam MMS? Thanks!
Resolved! Data blocking
I have a phone for my ex in my name that he uses. I am worried about his data usage. When he approaches his data limit for the month, am I able to call Fido and have them block the data to the phone?
Data roaming
Thank you for charging data roaming fees, after your company probably paid apple to automatically turn that feature on. you allowed my bill to hit $800 plus while I was in the middle of no where with phone service that wouldn't even save my life. som...
How to escalate a complaint
I want to know how I can get to Vice President office of Fido or manager follow I'm leaving my email below if I don't get any contact information then I'll call or probably I'll go to CRTC because I'm paying my bill doing my part but on the other han...
Resolved! spam/scam calls
Since I switched to Fido a week ago, I’ve had 5 calls from unknown numbers. One call was from somebody called “Likely Spam” in area code 613. Another was from area code 219. One was from 905, and two were from the UK. Since I have no contacts in any ...
