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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Unilateral 68 % Price increase without notice

I have been with Fido for over 20 years, with three identical plans for my wife, daughter, and myself. We each paid $25.46 for our cellphones, including 7GB of data. In April my plan increased to $42.46 unilaterally, without warning, My daughter and ...

PeterCse by I'm a participant level 2
  • 339 Views
  • 1 replies
  • 0 likes

Resolved! Office of the President and Executive Escalation

Fido customer care is refusing to share the email addresses of the office of the president and the executive escalation. Every organization has this in Canada. Is  there a way I can get those email addresses?I am tired of talking to their agents on t...

Payment Program promotion

Hello!I am planning to upgrade my plan online. I am wondering if ever I change my plan, will I still get the payment program promotion credit? Thanks

778CMA by I'm a participant level 1
  • 393 Views
  • 1 replies
  • 0 likes

Resolved! unlimited Canada wide long distance

Hi I have a plan with 200 anytime minutes and unlimited Canada wide long distance. If I call any number long distance is it going to be debited from my 200 minutes?    

paulita by I'm a participant level 1
  • 12965 Views
  • 10 replies
  • 0 likes