October
I am a customer since 2007. I wanted to downgrade my plan, but Fido won't let me. Why won't they let existing customers downgrade their plan?
a month ago
Hey @ropayoe and thank you for sharing this on the Community. We always work with the available promotions that we have. It's possible that the plan you have now is the lowest option available, depending on the features included in your plan. We do always work on new offers and we invite you to keep an eye on Fido.ca for upcoming promotions. If you have questions, you can find all the ways to reach our team here.