Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Connecting Families Discount (NOT AT FIDO ????)
Connecting Families Discount IS NOT OFFERED AT FIDOWAKE UP FIDO !!! sister ROGERS OFFERS IT !!! PLUS every other company is offering this government program to seniors (If your a senior you need to apply for it and GOVT will send you a discount code...
Resolved! Suspended account
Please I am a refugee. My Fido Account has been suspended. I am a refugee my money has not yet drop .please immediately my money drop I will make full payment please.
Resolved! Account Cancellation from Abroad
Hey Fido, i am a Fido user and i want to cancel my current Fido account as i have left Canada for good and am abroad and i am unable to cancel my account via calling customer support services. And I also need to pay a bill of 435 cad and my credit ca...
Resolved! Over charge on my account
Hello, I was charged for the Canada-wide calling 2 times, while I have a Canada-wide unlimited calling plan. I have been complaining for around 1.2 months and they (the customer support team and tech team ) created 7-9 tickets about the issue and tol...
Cancelling my plan for a few months since i am out of the country
I have been trying to cancel my plan for 3 months now. The option on my phone app doesnt cancel it and also Fido support through phone just keeps on putting me on hold. My fido SIM hasn't been used for 3 months now but i still keep getting the bills....
