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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Can't send MMS on iPhone
I have an iPhone 12 mini and I can't sent MMS/picture messages to Android devices. It works to another iPhone through iMessage. I get a message saying that MMS must be enabled, which it is. Any ideas?
Unreal long distance charges with no warning
Good morning for most.......I am new to this but have been a Fido member for a while now. Service is pretty good and the rates and plans are decent. What I am unhappy about is the over $500 in long distance charges on top of my bill. They did not war...
Resolved! Detailed call history with incoming call #
I lost the phone, so I lost the contact, sms, call history of a very important number. I used to be able to see all call logs online, this was not there anymore. Now the bill only shows the incoming call at certain time,but not the number it call...
One Time fee US roaming
"Pay a one-time fee of $50 and enjoy roaming in the US until December 31, 2024. Use your phone like you would at home as much as your heart desires until then!"I accepted this offer but now I started wondering if I'm getting charged for every month?...
Query
Subject: Waiver Request for Activation FeeDear Fido,I was informed that as an existing customer, I would not need to pay the $70 activation fee. Could you please waive this fee for me?Thank you,
