Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to separate phone bill
I live in BC . My son just moved to Montreal. He is 18th. His account is under my name because he is minor in BC. We want to separate the bills. In Montreal he is eligible to open his own account under his name, his address, payment by his Visa. How...
6 month prepaid plan
Hello,I have been on the $225 6-month prepaid plan (30GB for 6 month) since last October 2023. I previously had enough credit in my account to do this plan twice. Now my account balance is less than $10. If I refill it back to $225 with my credit ...
Resolved! Fido needs a way to block spam calls
I know some phones can “auto reject” calls but there should be a way to do this earlier in the process. Since most legitimate calls have Caller Name ID, and spam calls only have number ID, can’t we have an option to just filter out all calls lacking...
Resolved! Charges for receiving calls while abroad
Hi, I am planning to travel to Dubai for vacation. Will I be able to receive calls on my Fido number while abroad and should I be enrolling for the Roam package for this? I don't intent to make any outgoing calls or data.
Plan upgrade
Hi I was just wondering if I I upgrade from current plan to to other plan will.it affect my promotional discount that I got on my my device which was 0 monthly payment for the device.
