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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Any plans to do something with spam SMS?
I moved to Canada 5 years ago and became Fido customer around the same time. The amount of SMS spam I receive here is just beyond any comprehension. What I don't understand is how Fido cannot block these mass messages. Somehow European carriers manag...
Resolved! Fraud
Yesterday, I received multiple calls from individuals claiming to be from Fido/Rogers. Just before their calls, I was checking out a new device offer for the Samsung Galaxy 24 Ultra. They mentioned seeing my order on my Fido account and offered the ...
Resolved! Bill payment due date changes
My original bill payment due date was the 27th of each month and has been for the past few months but it appears that for this cycle, Fido has changed this date to the 22nd. I was under the impression that the due dates are supposed to stay fixed bas...
Number portability issue
Hi there,I am planning to port out my two numbers but apparently, only one of them can be ported out. Is it an issue of a carrier I am planning to transfer my numbers to or is it Fido?For the record: both phone numbers are on the contract which ends ...
Resolved! Temporary suspension (3rd day of billing cycle)
I would like to clarify how I will be charged if I suspend my account temporarily for 1 month. I still have 27 days before the next billing cycle. Thank you
