Hey @orlandoosman84 , in the notification, were you advised of a tracking number or who the carrier is? I'm not sure if once the device is shipped that there is any further correspondence. It's been a while since I ordered a new device. If you're concerned about your shipment, you could call customer service from your device *611 and inquire about the whereabouts of your order. Or see Here for other ways to check with customer support
