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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unwanted SMS/emails from Fido
I am now receiving SMS and emails from FIDO to let me know (before a payent is due) that it has not been received as a reminder. And then confirming that they received the payment. I do want to email notice that my bill is ready but none of the other...
Resolved! MMS messaging problems
I am receiving my group text messages as individual text messages. Instead of all the responses staying within the group chat I am receiving as a seperate text from each individual
Resolved! Terrible service.
I have better things to do than wait 20 minutes or more to ask a simple question, and Ask Jack doesn't work.My time is valuable, something they fail to realize. I just wanted to confirm that if my phone is paid for (which I was told it was), then why...
Exclusive Offer
Hi, I am getting this exclusive offer in my account. I'd like to take it as it seems the iPhone is free but looking at the details, the highlighted line says $'undefined'/mo. Would it be safe to assume I will only be paying ~$63 for the plan + iPhone...
Resolved! REACTIVATE TEMPORARY SUSPENSION
Hi It's Oliver here,I had suspended my fido number for few months and I was travelling overseas. I would like to reactivate my account. Can someone help me please, thanks!
