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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido Setup service fee
So yesterday I went into a Rogers store and decided to switch both my mobile service and internet service over to Rogers. While doing the paperwork the sales rep told me that he couldn't access the connection fee ($50) waive option on the system so t...
Resolved! Upgrade Pending
I placed an order to upgrade my phone. When I attempt to "repurchase" I get the message that the update is under process / pending,but I have not received any e-mail confirmation of this purchase so far.
Resolved! Late Fee
My January bill has a carry over balance from December and was then charged a late fee this I get and thus paid January bill with the carry over balance before due date. Now February bill is out and I still have a late fee, how did this come to be? I...
Resolved! Bills to pay from the UK
Pretty much summed up in the title. I'm in the UK at present, and have a bill to pay, but neither the mobile app, nor the website portal work at the moment. I'm not able to even log in to see my bills to make payment, and certainly not willing to spe...
Resolved! Second Bill Issues
Well, here I am with an issue with my second consecutive bill. My previous first billing issue was not resolved. I seem to get a different bill amount every month. https://forums.fido.ca/t5/General-Support/First-Bill-issues-new-Porting-Line/m-p/18885...
