Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. Â Â Fido XTRA's TCL 30 5G +...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido retail offer scam and misrepresentation
Hello, I want to share the worst experience I ever had in my life with any customer service, and I am not exaggerating. About three months ago I signed up with Fido with two phone numbers through ''Pepper wireless'' store in Robson street, downtown, ...
Register a new account under my mail ID
I had my previous account with FIdo but I had ported to a different carrier and now moved back with new account number. How do I register the account under my mail ID as I'm not able to do by registering or could not find the same option anywhere els...
Resolved! How to check balance of 1000 free international minutes?
I am looking for a way to find the remaining minutes of 1000 international free minutes. Please advise.
10gb data no extra charge. Misleading advertising.
You texted me about offering an extra 10gb of data to my existing account at absolutely no additional charges. FALSE ADVERTISING. I go into my fido app and it's the 10gb for an extra $10 a month. Fido team you should fulfill your promises. I am...
How do I get Spotify premium charged to my fido account
I was told you could charge Spotify premium to my fido account i would like to know how if someone could please help me that would amazing thank you
