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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cannot update credit card on my account
I tried updating my credit card in every way I know - computer, laptop, cellphone, chrome, edge, firefox and even tried the internet explorer. Still unable to do so. Please advise if anybody has got a magic wand to fix the issue. Thanks!
Data usage
Can fido please put the teal line up when usage is close to being used up instead of having it full at the start? It gets confusing because when I see the line is close to the total GB I think it's almost used up instead of the other way around.
My email id , name spelling is incorrect and unable to change it by myself
My email id and name spelling is incorrect and unable to change it by myself.Can anyone tell what is the email ID of Fido. I am trying to contact Fido over phone and chat service but no use. If anyone from Fido see my msg kindly please change my emai...
Office of the President
Hello, I would like to know how I can get into contact with the Office of the President as soon as possible. I have made numerous contacts with customer service representatives and started using the live chat option so I could receive a transcript o...
Customer Service - Copy per Email
After the live-chat, I requested a copy of the chat per Email, yet did not receive anything.As I have read on the Community posts that the messages from the live-chat is recorded, I wish to have a copy of it. How can I request it?
