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Fido MyAccount keeps logging me out

hellohello1234
I'm a Participant Level 2
I'm a Participant Level 2

Everytime I click the "make payment" button, fido signs me out and i get this message:

 

"There's been no activity for a little bit, so we signed you out to keep your info safe. Please sign in again.".

 

Payment through the app is not working either.

2 REPLIES 2

hellohello1234
I'm a Participant Level 2
I'm a Participant Level 2

Thanks, it worked!

FidoStephen
Community Manager
Community Manager

Hi @hellohello1234 and welcome to the community.

 

This should now be fixed. Can you try closing that browser window and then trying again?