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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Incorrect bill statement
Hi Fido,I stopped the service from March 22 to Augeust 22, 2020 on March 20. You did charged me some stop-service fee $7 per month, totally 39.46 after tax then. I assumed I will not recevie any bills during these period of time. However, till now I ...
horrible customer service
I am reaching out to you regarding my Fido account and wanted to get some more product from your company. I have spend more than 3 hours with your customer service rep and seems like they are not well trained and doesn't know what is going on. Once a...
Is there a place I can find my call history for July 24, 2019?
Is there a place I can find my call history for July 24, 2019? The earliest available in My Account is November, 2019.
Do Not Pay- Device Protection - NO SERVICE
Dear Friends,I have requested a service dated 11 May. my phone has got a speaker issue. they charge me $70.00 in advance. I took my phone to nearest repair shop (uBearkifix) to fix my phone. after waiting couple of hours, the repair guy told me the p...
"Exclusive Loyalty Offer" not making sense to me...
Hi guys, I'm needing some advice. Or at least want to vent a little frustration because I'm very confused. Back story: My twin sister and I are long time Fido customers (years - since high school and we are well into adulthood now). We have had ident...
