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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Resolved! My Call Waiting feature is giving me nothing but problems

I don't use my Samsung Galaxy 4 very much. That is why I have not upgraded in several years. I always thought I had "Call Waiting" all set up and ready to go. Whe searching for a solution,  I read something on the Net that said I had to set some opti...

JayDar by I'm a contributor level 1
  • 2283 Views
  • 5 replies
  • 0 likes

Resolved! 1-859-913-4374 scam?

I got a text from 1-859-913-4374 saying; Fido: we are refunding you $90.50 for a surcharge that occured (typo) on your last monthly bill, to receive your funds see: tinyurl.com/FIDO -followed by numbers & letters    

latsyrc by I'm a participant level 1
  • 1180 Views
  • 2 replies
  • 0 likes

Resolved! Roaming charges

Got dinged with charges for few hours in US despite turning off cellular and roamingcalled Fido. Was advised the only way to guarantee no roaming charges is to remove the SIM card before crossing the border.   Even airplane mode is not sufficient.   ...

Michellered by I'm a participant level 2
  • 5311 Views
  • 12 replies
  • 0 likes

Fido blocks "No Cost Conference" 712-432-3900

Fido says the calls won't connect because the conference hosting service needs to "add" the Rogers network.   No Cost Conference's support says they accept all calls, but that Fido is blocking.   Since the call just dies right after being dialed, I t...

tarverator by I'm a contributor level 2
  • 3181 Views
  • 3 replies
  • 0 likes

Resolved! Cant change my phone number online

Hi,I tried changing my phone number but whenever i click confirm following message appears “oh ho something went wrong”. I tried clearing cache and used different browsers but no use. Please help!

Mahwash by I'm a participant level 1
  • 2576 Views
  • 5 replies
  • 1 likes