General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

International Calls

Hi, i dont know how but my plan gets changed last month. I realized it when i got my new bill which includes extra 85+ charges for calling to India. Can i cancel this plan and get back to my previous one that offerred me 1000 international calling?

MyAccount Issue

I had Fido number two years back and had MyAccount too. Then I switched to Telus, and now I am back with Fido. Please note number remained the same. I used the same mail id this time around as well when I changed it, Fido but the app still showing m...

Contact for the Office of the President

Hello,I previously had a Fido contract and when the contract ended, left Fido as in the newer development where I live, there was no service towers. I changed providers for 2 years and was assured at the end of that 2 year contract that Fido had sinc...