OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How can fido say no interest?
Fido charges for $720 for a iPad 8th gen 128g. $30 monthly. You can go get the exact same at Best Buy for $550 taxed $621.50. I understand if they need to make money, just don't lie.
Poor customer service
I recently called Fido because someone I worked with informed me they had loyalty plans for certain customers,I've been with fido for at least 5 years and until recently have had 3 lines.I now have 2 and am paying way to much money so I called to see...
Compliant to an offer promised at purchase
How can I file a compliant regarding my recent purchase at Fido? I wasn't honored with the promotional offer (a free gift) as promised when I made the purchase. It was clearly stated in the purchase summary when I submit the purchase online. I was la...
Slow mobile data
Been a Fido customer for about 6 years now and I never had this problem before about 2 months ago data start running slow around 1-3 mbps use to run in-between 30-40 mbps, I'm in a rural area but never had this problem before, even with 3 to 4 bars s...
Contacting Fraud department
I am absolutely frustated with fido support. I have been trying to get a hold of the fraud team for a month now. Someone ordered a samsung s21 ultra. Sent it to our house and charged my mom's account. We reset the password changed the address back ...
