Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Last...
Fido XTRA contest winners 2021
Fido’s 25th Anniversary Contest (October 14 - November 7, 2021) Click here (Highlight to read) First...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Cancel
Hi, I've moved on from Canada and need to cancel my account. I have a balance remaining on my phone.
Bill Sent to collection. Too much interest?
I do apply for Fido acct for my mom 2 years ago and ending up sending the account to collection. i applied that account when I was in calgary. My mom lost her phone in nov and report that to fido. My mom is not that techinical and maybe confused. End...
Resolved! Data and WiFi off-internet access still working
Hello everyone!I usually use wifi when I'm home and only turn on my data when I leave the house. I was typing a message on WhatsApp before I realized I didn't turn on data, but when I hit Send the message still went through. I also received replies. ...
Voice mail retrieval on ROGERS phone
When trying to retreive voice mail. Typical ROGERS phone. After I enter the FIDO phone number, followed by the # key. It hangs up. Solution please. It had worked fine it the past. Sincerly, Nullandvoid.
Resolved! Cancelling my fido account
Hi, I have now left Canada and want to cancel my fido account. Please can someone help to cancel my account. Thank you
