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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA’s Earth Week Contest (April 21 -...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Free data offer disappeared from account screen
I received a text message telling me to log in to fido.ly/FreeData to add 10GB to my plan for 12 months. When I logged into my account a little pop up message came up with the offer. I accidentally clicked away and now the offer is nowhere to be foun...
Buy sim card replacement online
I broke my sim card and I want to buy a new one.Is it possible to buy a new one online?
How to contact Fido from India?
Hi, I had my flight from Vancouver to Delhi, India. I tried calling fido support while I was in Canada, but I couldn't get in touch with anyone on time. Is there a way to interact with a representative online? As I do not see an email address where I...
Change Phone Number
Hi everyone, I am looking to change my phone number online, but the only options showing for me is starting with 236 and I am looking for 778. Anyone know how I can change online without call for Fido Support ?
Receiving messages minutes/days later
*** delayed text messages *** I've been using the Textra app and have tried the stock messaging app + Google messages. Sometimes I'll be having convos with friends and then the timestamps show I'm receiving messages 8-10 mins later OR I'll receive a ...
