General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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International Calls

Hi, i dont know how but my plan gets changed last month. I realized it when i got my new bill which includes extra 85+ charges for calling to India. Can i cancel this plan and get back to my previous one that offerred me 1000 international calling?

MyAccount Issue

I had Fido number two years back and had MyAccount too. Then I switched to Telus, and now I am back with Fido. Please note number remained the same.  I used the same mail id this time around as well when I changed it, Fido but the app still showing m...

vineet2327 by I'm a Participant Level 1
  • 375 Views
  • 1 replies
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Contact for the Office of the President

Hello,I previously had a Fido contract and when the contract ended, left Fido as in the newer development where I live, there was no service towers. I changed providers for 2 years and was assured at the end of that 2 year contract that Fido had sinc...

_Alex_ by I'm a Participant Level 1
  • 634 Views
  • 3 replies
  • 0 likes

Being ripped off by Fido

Why do i get charged $45 x 2 setup fee when i do not go through Fido to purchase phones.I think its a RIP off and another Scam by Fido & Rogers.

Bigmac041950 by I'm a Participant Level 1
  • 391 Views
  • 1 replies
  • 0 likes

Resolved! Over limit

I went 105 minutes over my limit for calling. How much extra would I have to pay for this ? 

Vinus7 by I'm a Participant Level 2
  • 499 Views
  • 1 replies
  • 0 likes