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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Last...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA’s Athleta Contest (December 30, 2021 -...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Payment issue
How fido charge a customer for service he or she didn't use at all @Fi @fid saying the customer must pay why?
Resolved! Nonsuspension of telephone and overcharging
A/C no ********* I am senior citizen with problem of short hearing and no income. I was using Fido plan and was paying price around 30 a month. In the month of August of last year I wrote a letter that I was leaving Canada for 6 month and will be bac...
Customer rep trained to make you waste your time
When I joined Fido more than 10 years ago the support, service and plan where the best around.Fido was always inovating giving no argument to not subscribe with them. But for the last few years it's only been going downhill, customer rep support has ...
Canada-wide calling
I don't understand what "Canada-wide calling" means It says 3 Calls from Canada to Canadian numbers only, billed by the minute. Additional minutes: 50¢/min (Call Forwarding: 20¢/min). How much do I have to pay a minute? What does Additional minutes a...
Getting specific model phone
Hello , Does anyone know if you can make a request for something different when going through the phone upgrade / 2 yr term ? Say I would like a new iPhone SE(2020) in the product Red colour, in 128Gb size ( on the upgrade path it offers the Red in a...
