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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Over charged monthly bill/roaming charges
Can some help with my unreasonable phone bill. Got a package for 20Gig at $65 a month and a device for $33 monthly shocked am been charged almost $133 or more monthly for bill while an also been charged for roaming . The border has been locked for th...
Resolved! Temporary suspension
Hi I'd like to request for a temporary suspension until the end of next Feb. (2021)Let me know what i need to do. Thanks!
Resolved! No Confirmation Email for Phone Order
I ordered a new iPhone 11 over live chat yesterday (Saturday, July 11) and was told I'd receive a confirmation email within 24 hours. I still have yet to receive this email and it's been over 24 hours. I was wondering what the situation is, if I need...
Resolved! Renewal questions
Good morning, My wife is up for renewal. I am receiving conflicting information regarding getting a new phone. When I renewed my plan, I did not pay anything upfront and my plan stayed the same. I am looking at the pricing now, and as I understand it...
Why was I charged 10$ extra for Data I didnt use?
I turned off data on my device as soon as I received the warning. My bill also shows that I used exactly 4G of data. Somehow I got charged 10 dollars extra for 9MB(?????) of data I never used?
