OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Two long distance calls I didn't make on my behalf but shows in my bill
I notice that my phone bill is higher than what it was before by about $10. I took a look at it in more detail, and I found out that it mentions a couple of long distance phone calls, both to the USA. After quickly looking up the numbers, I found out...
Regarding my monthly bill
Hello. Last to last month I was two days late for bill payment due to busy schedule. But I paid bill. And last month I got double bill but I paid every month. And this month I do not get any bill and it shows 0 please tell me about my bill and update...
Fido call forwarding [deactivation] disables calls going to voicemail
My issue is a follow-up to this thread: https://forums.fido.ca/t5/General-Support/Fido-Home-Phone-Call-Forward/m-p/148888#M47401 While the wireless codes work (as the should) to activate the call forwarding features you want, once you deactivate them...
Your telemarketer number keeps calling me
One quick research tells me this problem has been going on for 4 years.
Resolved! Other Charges, Set up charges?
Hello, I read that there is no activation charge when I activate online, however, I found an $80 charge on my first bill which I really did not expect. The Fido website also noted I would be avoiding a $45 service fee set up with an online transactio...
