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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Agent submitted the ticket with improper details
Hello I have requested for Release letter on 25th may. I was verified and agent took the details then submitted the ticket and asked me to wait 24-48 hours. I tried to contact the chat support today to get to know the status of the release lette...
Resolved! IRM no numbers show?
Hi I'm looking to find the phone numbers of the incoming calls that are outside of local calling area? On my bill those are the only ones not shown and I need one of the numbers that had called.
Resolved! Viewing text messages
How can I view what's written in the text messages sent and received during my last months billing period???
Resolved! Extended coverage blocked
How I can get back fido service, which I have lost due to extended coverage usage.
Resolved! Expensive bill question
I had signed a contract with on March 24 with a certain plan, and then after around 10 days the plan was changed by app , I don't know how that happened or trouble shooting, without a call confirmation, and now I am getting a bill of more than $500, ...
