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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Interac throwing an error when "One time refill"ing - prepaid balance unchanged, but money taken
I tryed to use the online website to "One time refill" my prepaid account ... but I got the following error after entering my banking details ... While verifying my balance of my checking account, I can say that I am 100% sure that my checking a...
Resolved! Fido rude customer service.
I activated my 4 small lines to fido on 30th Nov,2021 with the offer of "No Activation fee" but in my first bill they surprised me added on $50+tax activation charges for 5 lines while I activated only 4 lines I used only 4 Fido SIM card and only 4 n...
Resolved! Is 7726 still a thing to report spam sms?
Hi, I recently started to receive many spam sms each day. Blocking caller ID does not work since they are spoofing ID each time they send a new spam text. I tried to block aera code used from the spammer but now they are using different aera code to...
Resolved! Fido cancelled my wireless account
I received an email from Fido 2 days back at 11:25 PM saying my wireless service has been cancelled. I never requested any such thing. My bill payment due date is also 24 jaunuary 2022, so it was not related to bill not paid yet too. I waited to reac...
Resolved! I want to speak to a moderator
i'm sick and tired of your customer live chat support. i get zero help and wait times up to 20 minutes between each reply. is this how you treat your customers of 20 years? what is going on seriously. i'm fed up and angry. please contact me as i want...
