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Nation wide outtage

Rigger0716
I'm a Participant Level 2
I'm a Participant Level 2

I'm going to guess that Fido will do what they did last year, and offer to pay the $3.00 for the day. Which is an absolute slap to the face to everyone. I run electronic logs to operate a commercial vehicle. No service, no logs. Among everyone else that relies on phone service to get paid whether it's $5.00 or $700.00, it's still a loss over technical problems on their end.

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Rigger0716,

 

  As far as I can remember, the wireless service was out for one day in April 2021. Appropriately, we were credited for that lost day of service (monthly fee ÷ number days of month). I would assume the credit for this outage would be similar.

 

  I understand people are dependent on Internet and wireless services. I'm sure Fido/Rogers does care that the interruption of their services affected so many people. However, I don't think any company can compensate for  potential losses incurred due to a service outage.

 

Cheers