OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Negative balance
I see a negative balance in this month bill. I would request you to please clarify how there is a nagative balance, may be since I had a referral but that is not mentioned in the generated bill.
I want to activate my cancelled acoount(number). How can I do that?
Because of not being used for a while my number has been cancelled. I paid all invoices. Now I want to activate and use my number again. How can I do taht? It's not a prepaid card. Appreciate for yr urge reply.
On WiFi but using my data
So I'm at home having a Facebook call using my WiFi, and I get a message saying that I have used 75% of my data for the month, I immediately check and it's says I'm using Fido WiFi! I go on to my account to check and yep I have 27 days in my cycle bu...
FIDO FAKE BILL $500
Do not pay any FIDO fake bills. I have a similar problem they made two months fake bill $500; regular two months bill is $105; Terrible customer service. But I am not going to pay $500 fake bill. When they correct my bill to $105 then I will pay $105
Resolved! Changing number from Quebec to Ontario
I presently have a Montreal number but I want to switch to an Ontario number. It is only free if I do it online but it won't let me since I have a Quebec plan. If I switch to an Ontario plan, will it affect my contract and also will I still have to p...
