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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fraud case status
Hi, I noticed changes applied to my account without my permission, contacted the customer support and opened a fraud case. It's been 2 weeks already and I still have not received any feedback from the fraud department. Does anyone know if I can...
Resolved! Remove iphone value pack
I would like to remove Iphone Value Pack, please assist me.Thanks
Phone returns
Phone returnsPlease organize my rates
Resolved! Voice message retrieval
Just upgraded my phone and updated the SIM card. When I tried to access the voice messaging centre, I was asked to enter the 10 digit cell phone number and # key to retrieve my messages. Did that as instructed but the response was “that number is in...
Fido Fraud Management
I ordered a new phone with a new line on Thursday last week and noticed yesterday that I had not received any more updates about my order - since Fido promises orders to be fulfilled in 2-5 business days. I chatted with a representative who told me t...
