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Unable to see data usage on the Fido app or on the website

Choco2
I'm a Participant Level 1
I'm a Participant Level 1

For the past 2 days, I've been unable to view my data usage on both the Fido app and website. There is a message stating "Usage details not available" and "Since you've made a recent change, usage details won't be available unitl your next bill cycle". However, I have not made any changes to my account or plan.

1 REPLY 1

Hi there @Choco2 , you should call in to customer support to find out what's going on. You can reach them by dialing *611 from your device