Unable to see data usage on the Fido app or on the website

[Choco2]

For the past 2 days, I've been unable to view my data usage on both the Fido app and website. There is a message stating "Usage details not available" and "Since you've made a recent change, usage details won't be available unitl your next bill cycle". However, I have not made any changes to my account or plan.

[Original_Lucy]

Hi there @Choco2 , you should call in to customer support to find out what's going on. You can reach them by dialing *611 from your device