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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23726 Views
  • 0 replies
  • 8 likes

Worst Customer Service at STC

I wish I could rate negative. I am very disappointed with customer service representative. I visited store to get new phone on boxing day. I understand, it was busy day. I waited queue for 2 hrs. When it was my turn, system was down for 10-15 mins. T...

Sabita184 by I'm a participant level 1
  • 544 Views
  • 1 replies
  • 0 likes

So before I go to the CTTS I'm going to try this

This is a poor business decision to have customers air out their private issues on a forum.   I have tried endlessly for some assistance and I'm not getting it.   I need upgrade and downgrade some plans.   As I have a paper trail of everything I have...

batman10 by I'm a participant level 2
  • 915 Views
  • 4 replies
  • 0 likes

Move lines to Business Name

I recently moved some lines from Telus and Rogers to Fido. I was told that I will not be able to apply for a business line store and I can make the change online through fido.  I got 4 phones and 4 connections under my personal name. Is there an easy...

luvanuj by I'm a participant level 1
  • 594 Views
  • 1 replies
  • 0 likes