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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! No data or emergency alert last night
Anybody else have no data starting at about 6 pm last night? Tried calling Fido but message said over an hour wait time? I have it this morning but was a challenge as I also had no Wifi due to power outage. Also, I didn't get the emergency alert iss...
Resolved! Refund for overpayment
Hi! Does fido automatically send a refund cheque for overpayment or do i need to send a request for that? I have a negative balance on my final bill, so i would like to ask for a refund. Thank you!
Resolved! My account has been cancelled
Hello, I'm the one who used the fido mobile plan. My fido account has been cancelled because I didn't pay the balance of $400 just because I was back in my home country but I forgot to stop my plan so I didn't stop the plan. That's why I had $400 of ...
FaceTime details
Is there a way to view all FaceTimes that I've had during last month, besides directly on my phone?
Why did my 2 promotions not come through on my 1st bill as promised?
Hi! I'm new to Fido. On may 28th 2022 i took advantage of a couple of promotions and opend an account while also purchasing an iphone 13. Among the promotions that i can recall offhand, the $50 set up fee was waived and there was a $120.00 credit to...
