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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23770 Views
  • 0 replies
  • 8 likes

Resolved! Trisim is missing

My phone arrived today and the microsim from the fidotrisim is missing. Should I be worried? What should I do? It's a big security risk.

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jodie047 by I'm a participant level 2
  • 1560 Views
  • 2 replies
  • 0 likes

Resolved! Fido rude customer service.

I activated my 4 small lines to fido on 30th Nov,2021 with the offer of "No Activation fee" but in my first bill they surprised me added on $50+tax activation charges for 5 lines while I activated only 4 lines I used only 4 Fido SIM card and only 4 n...

Kapa3536 by I'm a participant level 1
  • 923 Views
  • 1 replies
  • 0 likes

Resolved! Is 7726 still a thing to report spam sms?

Hi,  I recently started to receive many spam sms each day. Blocking caller ID does not work since they are spoofing ID each time they send a new spam text. I tried to block aera code used from the spammer but now they are using different aera code to...

Alain31 by I'm a participant level 3
  • 5300 Views
  • 5 replies
  • 0 likes