Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Email address is wrong
I placed an order to upgrade to an s22 yesterday and when I submitted it I noticed the email was wrong I had to change it a few months ago after getting locked out of my old one. I have changed it onfido.ca but the old one keeps popping up. How do I ...
Advice on mobile plan
What price are you getting on mobile byod plan for unlimited talk and text in Canada and 5g data?
Resolved! Activating a new SIM card to old phone
Do I have to go to a store to activate a new SIM card to an old phone for my daughter?
Resolved! Caller id
How do I change my caller I'd name
Resolved! Late delivery, false advertising to rude customer representative
Hi all, I am curious to find out how many people have run into this because it's driving me nuts at a moment ... so I needed a new plan with more data and another phone since I am having issues with one I currently have, and on a boxing day 26/Dec/21...
