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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Name Change with Fido
I am in the process of legally changing my name, how would I go about changing my account info with Fido after I get my forms from the government? Would I just need to call into Fido support, or is there another process? Thank you in advance!
Resolved! Change First Name on Account
Hello, I'm trying to change the first name on my account, which I recently legally changed. I called Fido and the rep told me to fax my Change of Name Certficate to 1-888-290-3436; every time I try to do this online, it fails, so I'm wondering if the...
Resolved! Where to check the online order?
I ordered a new cellphone (no contract) online, but where to check the status of the order? I think the website needs to be improved indeed.
Full Price down, and $0.00 per month
Hello,If I go to upgrade my device, almost all devices are show as *Full Price* down, and $0.00 per month. It's been like that for about a week. Am I the only one who is having this issue? Like a week ago it worked fine.
Resolved! New line
Before i waste anyones time on Monday calling in I want to get another phone and line. I also have a home phone with Fido which i would cancel but can i port the number over to the new line? Thanks in advance.
