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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Bad Experience with Customer Support with humiliating comments
Hello,Me and my husband are Fido customers. I am Fido customer since 2014 and never had the experience that I have this evening. While enabling WiFi calling on my Samsung Galaxy S8 (Enable WiFi Calling option is enabled in my handset), it throws an ...
Resolved! Did I win a Samsung Active2 smartwatch, and will I ever received it?
On May 5th, I was happy to have (apparently) won a Samsung Active2 smartwatch in the Fido app in the Fido Xtra contest section. It said to wait 4-6 weeks for delivery. So I waited patiently.Happy stuff, right? Well, not so much...6 weeks later, and n...
Resolved! New phone with current number
Hi dearI wanna take the phone S22 Ultra by plan with the current number that iam using now. Iam already the fido customer. I have taken 2 simcards and one modem for home. So plz text me the exact rate that how much I have to pay monthly If I will tak...
Temporary suspension of phone number
I came to India in may and did a temporary suspension on my number for 1 month but now i need to call customer care for extension of suspension becuase still I am in India but I am not able to contact them cz no one is picking call on customer care n...
Resolved! Billing question
I have $8.53 overcharge in the new bill why?
